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Emotional Response

Emotional Response Test

What implicit emotions are being raised by your product or message? Are reactions positive or negative, arousing or non-engaging?

What It Measures

Pre-conscious emotional reactions that get activated when a product, brand, or message is encountered in a message or buying situation. If the stimulus is novel, emotional response will be strongly influenced by related concepts in long-term memory - for example, a new product might inherit initial emotional response from its more familiar parent brand.

Emotional response may or may not be accompanied by a felt sense (conscious experience) of positive or negative feelings, and thus may or may not be verbally reportable.

Use It To ...

  • Determine whether an emotional appeal in an ad or message is getting through
  • Measure hard to articulate and subtle emotions acting below the level of verbal articulation or self-awareness
  • Compare unfiltered emotional reactions to alternative product or packaging designs
  • Calibrate subtle emotional reactions to product placements in entertainment and games
  • Identify sense of frustration or accomplishment in software usability testing

How We Report Results

  • Stimuli compared on 2D valence by intensity (arousal) graph
  • Continuous valence-intensity graph (ongoing stimuli like ads, entertainment programming, game play, web experience)

Underlying Science

  • Affective priming
  • Event-related potentials (ERP)
  • Facial micro-muscle movement (EMG)
  • Physiological response analysis: skin conductance, pupilometry
     

    Get Creative

    Directly measure unfiltered reactions to new messages and concepts.

    Work Faster

    Determine whether a product or marketing concept is working much earlier in the development process.

    Choose Smarter

    Calibrate and fine-tune concepts to rapidly eliminate what doesn't work and focus on what does.